DisclaimerDue to the nature of our business, we cannot guarantee availability for all dates. Please contact us as soon as possible regarding any dates you might consider for your event. Once contacted regarding a certain date, we will reserve that date for 10 days without a contract. After that, a contract must be signed to ensure our availability.
What information do we collect?
We only collect information that you provide to us via online forms, email, phone, or in person communications.
What do we use your information for?
We use your information in a variety of different ways including:
- To personalize your experience on our website
- To provide you with an overview of information about your events
- To improve our customer service to you when you email, call, or meet one of our employees regarding an event
- To process credit card transactions
- To send emails regarding your events and any important updates that we feel we should notify you about
- To mail occasional promotions to you for marketing purposes.
How do we protect your information?
We use a variety of security measures to ensure that your information goes untouched by anybody but you or any of our authorized users (employees or contractors). We use SSL (Secure Socket Layers) to ensure that data being transmitted between your computer and our servers stays secure. In addition, we do not store any credit card information you enter on our servers. Although you may have to type in your information for another payment, this ensures that your information will be kept out of harms way if our servers were compromised in any way.
Do we disclose any of your information to outside parties?
No. Simply put, we do not sell or trade any of your information with anyone. We take great pride in providing our clients with events that will be unforgettable and we believe that these practices hinder our ability to focus on providing you with the great experiences you have come to expect.
Gift Certificates / Auction Prizes
Terms and Conditions
- Valued prices for auction donations may vary from base price.
- Gift certificates (including auction prizes) cannot be used in conjunction with any other offer unless specified explicitly on certificate.
- Gift Certificates (including auction prizes) cannot be used for corporate or school sponsored events.
- The date which the the event scheduled is held must be within one year of the date on which the certificate was purchased or won (by auction).
- Products from an event, including but not limited to: photos, videos, photo books, may not be received by a client whose event has an outstanding balance.
If you have any questions for us at all, please give us a call at (844) ROK-STAR or email us at email@example.com